Our Privacy Policy

1. Introduction & Scope

We take our obligation to protect your personal and medical information seriously. This Privacy Policy applies across our hospital network, outpatient diagnostic platforms, electronic health records (EHR) networks, and web services.

By accessing our care systems or providing your data through this portal, you agree to the information gathering framework described within this statement.

Important Medical Record Note: This policy operates strictly alongside clinical confidentiality regulations, including standard global guidelines governing medical charts and data protection.

2. Information We Collect

To safely deliver personalized medical assessments and treatments, our platform gathers specific categories of records:

  • Identity & Registration Profiles: Full names, dates of birth, governmental health cards, emergency profiles, and basic billing addresses.
  • Protected Health Information (PHI): Direct medical history files, past prescriptions, allergies, laboratory test indicators, and clinical operation reports.
  • Online Diagnostic Markers: Network IP addresses, scheduling transaction timestamps, and secure portal authentication tracking data.

3. How We Use Data

Your gathered metrics and charts are integrated exclusively for structural hospital operations, keeping safety and precision front and center:

Functional Domain Explicit Core Usage Context
Clinical Care Coordination Sharing relevant treatment indicators with consulting physicians, laboratories, or on-call emergency personnel directly handling your recovery.
Billing & Claim Audits Processing verified invoices with your designated insurance carrier for approved medical payment procedures.
System Optimization Analyzing digital wait times, appointment traffic configurations, and portal workflows to make operations smoother.

4. Your Patient Rights

As a patient, you retain ownership rights regarding your registered medical identity files. You have the right to:

  1. Request structured digital or physical copies of your personal historical medical records.
  2. Request corrections to any outdated or inaccurate administrative information in your file.
  3. Revoke consent for optional digital communications (such as appointment text reminders or optional newsletters).

5. Data Protection Systems

To protect sensitive patient records from unauthorized access, accidental alteration, or exposure, we use enterprise-grade defenses across our digital platforms:

  • Complete end-to-end network data encryption during both storage stages and system transmissions.
  • Biometric and multi-factor identity authorization checks for all attending clinical medical personnel.
  • Round-the-clock logging systems that audit internal access records to ensure complete transparency.

6. Privacy Team Contact

If you have questions about this policy, want to file a formal request regarding your data, or need to contact our Data Protection Officer, please get in touch with our team:

Hospital Data Protection Office

Email:ritambhara@gmail.com

Phone Direct Line: +91 926 888 0305

In-Person Enquiries: Aligarh, Floor 2, Compliance Office, Unit 204